Frequently Asked Questions

Contact Us

General Questions

  • What Programs Do You Offer?

    • Certified Nursing Assistant (CNA)
    • EKG Technician
    • Phlebotomy Technician
    • Patient Care Technician (PCT)

    All programs include Online Classes (Hybrid) + in-person skills labs.

  • Where Is PTC Training Academy Located?

    215 Main Street, Second Floor Danbury, CT 06810 Street parking available. Public transportation accessible.

  • What Does “online Classes (Hybrid)” Mean?

    Students complete theory online at their own pace while attending hands-on labs and clinicals in person. Ideal for working adults, parents, and students needing flexibility.

  • How Long Are the Programs?

    • CNA: 3–6 weeks
    • EKG: 2–6 weeks
    • Phlebotomy: 2–6 weeks
    • PCT: 7–12 weeks
  • Do I Need a High School Diploma?

    Preferred but not always required. Valid ID and clinical health requirements are mandatory.

Admissions & Enrollment

  • How Do I Enroll?

    • Complete the online or in-person enrollment form
    • Submit your ID
    • Choose your class schedule
    • Select a payment option
    • Make a down payment
    • Attend orientation
  • How Soon Can I Start?

    Classes run continuously throughout the year.

  • Do I Need Immunizations or A Background Check?

    Yes — required for clinical placement. We provide full guidance for completing all requirements.

Tuition & Payment

  • Do You Offer Payment Plans?

    Yes — weekly and bi-weekly, interest-free.

  • Do You Accept Third-Party Funding?

    Yes — including WIOA, 1199 SEIU, workforce programs, and employer reimbursement.

  • Is FAFSA Available?

    Not at this time — but funding and payment plans are available.

Job Placement

  • Do You Offer Job Placement Assistance?

    Yes — resume coaching, interview prep, and employer referrals.

  • How Soon Do Graduates Get Hired?

    Some students receive offers within days or weeks of certification.

Class Format & Attendance

  • Are Online Classes Live or Self-Paced?

    A combination of both, depending on the program.

  • What if I Miss a Class?

    Make-up options vary by program.

  • How Many Hours Are Required for CNA Clinicals?

    As required by CT regulations and clinical partners.

Supplies, Technology & Support

  • What Supplies Do I Need?

    Provided at orientation.

  • What Technology Is Required for Online Classes?

    A smartphone, tablet, or computer with internet access.

  • Do You Offer Tutoring?

    Yes — skills review, test prep, and individual support.

Certification & Exams

  • Does the Cna Program Prepare Me for The CT State Exam?

    Yes — through Prometric.

    🔗 https://www.prometric.com/nurseaide/ct

  • What Certifications Apply to EKG & Phlebotomy?

    National certification exams through NHA.

    🔗 https://www.nhanow.com

  • Do You Help Schedule Certification Tests?

    Yes — documentation + step-by-step guidance provided.

Policies

  • Can I Transfer Schedules?

    Possible based on availability.

  • What Is the Refund Policy?

    Outlined in the enrollment agreement.

  • Can I Take More than One Program at Once?

    Yes — common combinations include CNA + EKG, EKG + Phlebotomy, or the full PCT program.